![]() Then when Photoshop starts you will be asked where you want the scratch disk to reside. MSI GV72 - Yep, that is the one, it will put Photoshop back into the state it was when it was originally installed and hopefully fix this bug. Note: to get this key sequence you may have to try a couple of times as you have to be quick! Users report that changing the location of the Scratch Disk can sometimes solve this issue. Adobe say they cannot recreate the issue. Lots of users are reporting this error with different versions of Photoshop. OK, I have researched this, it is all over the Adobe Forums. Once you're done, update us with the result.ĭid this solve your problem? Yes No. Lock files are called Encryption it means those are the protected data set by a user. You can follow the question or vote as helpful, but you cannot reply to this thread. The message states "Use the Properties command in the Windows Explorer to unlock the file" however when I do that there is nothing that tells me the file is locked, please help and advise. I have not had this problem before but its becoming very annoying to me. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Keep in touch and stay productive with Teams and Officeeven when you're working remotely.
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